Business Process Outsourcing (BPO)

Build entire department solutions from sales to customer support.

Build Your Entire Department with
Global Hola

Whether you need 5 or 50 team members, Global Hola can help staff your business department with ease.

What is BPO?

Scale Your Business Operations

Business Process Outsourcing (BPO) is the practice of contracting specific business operations to external service providers, often in specialized or cost-effective regions. At Global Hola, BPO allows companies to delegate tasks like customer support, data entry, marketing, accounting, and back-office operations to highly skilled remote talent. This enables businesses to reduce costs, scale efficiently, and focus on their core priorities, while we handle the operational details with professional, dedicated staff.

Why Businesses Love Global Hola

Small and medium sized businesses love working with amazing Global Hola virtual assistants!

FAQs

Frequently Asked Questions

We left something unanswered? Let’s hop on a call to discuss your next hiring.

We’re super excited for you to start working with us and we’re totally confident you’re going to love your virtual talent! So much so, that if for any reason you feel like not continuing after the first 40 hours (2 weeks part-time) with your virtual talent, we’ll give you a 100% refund.

We’re here to make sure you’re absolutely happy with our partnership and that it makes sense for you financially!

For most of our roles, we charge a simple hourly rate between $10 – $25 per hour, depending on the role and expertise needed.

To get a better picture of how much your expert virtual talent will cost per hour, visit our pricing page.

Our largest talent pool is located in the Philippines, but we also find amazing talent from other markets.

Other Talent Markets
  • South Asia (India / Bangladesh / Pakistan)
  • Central America (Mexico, Costa Rica, Panama)
  • South America (Colombia, Brazil, Peru, Argentina)

All of our talents support US/UK/Australian standard working hours and time zones so your talent will always be available during when your business is running.

All of our talents are perfectly fluent in English as we only source English-speaking talents. We also can find talents who speak the following languages:

  • Spanish (Spain / Latin America)
  • Portuguese (Brazilian)
  • French (French / Canadian)

Yes!

After we source our candidate pool for your role, we typically provide you with 2 – 3 candidates for you to interview so that you can get to know their background and personality more. But don’t worry! We never provide candidates for you to interview whom we aren’t extremely confident that you’ll like!

Other companies won’t let you choose who you want to work with, and we think that’s wrong. With Global Hola, you always have the final say. If you don’t like working with one of our talents, we quickly find a replacement to support your role.

Nope! We’ve got that covered.

All of our talents have computers, internet service, and systems that meet our quality standards.

Almost all of our talents have Bachelor’s Degrees or more from accredited universities around the globe, but sometimes we source amazing candidates with years of experience in their field who have proven expertise without a degree.

We provide a set list of expert virtual talents and customized roles.

General Office Support
  • Accountants
  • Bookkeepers
  • Appointment Setters
  • Accounts Receivable Specialists
  • Billing Specialists
  • Customer Service Operators
  • Executive Virtual Assistants
  • Human Resources Specialists
  • Project Managers
  • Recruiters
  • Virtual Assistants
Marketing & Sales
  • Content Marketing Professionals
  • Digital Marketing Experts
  • Digital Advertising Professionals (Google Ads / Facebook / Instagram / More…)
  • Inside Sales Representatives
  • Lead Generation Specialists
  • Sales Development Representatives
  • SEO Marketing Specialists
  • Social Media Marketing Specialists
Tech
  • Artificial Intelligence (AI) Developers: Build your AI Service
  • Backend Developers (Java / Python / C# / Other Frameworks)
  • Business Intelligence Experts (Dashboarding / ETL / Data Insights)
  • Frontend Developers (JavaScript / Typescript / NodeJS / Other Frameworks)
  • Full Stack Developer (Java / Python / SQL / JavaScript / Rust / Other Frameworks)
  • Web Developers (WordPress / Shopify / Wix / Drupal / Other Frameworks)
Medical / Dental
  • Dental Office Support Specialists
  • Medical Billing Assistants
  • Medical Transcriptionists
  • Virtual Medical Receptionists
Insurance
  • Claims Processing Specialists
  • Document Verification Specialists
Ecommerce
  • Amazon Virtual Assistants
  • Order Fulfillment Specialists
  • Shopify Virtual Assistants
 

Pretty fast, and much quicker than hiring in your local talent market.

From initially contacting us to onboarding the talent to your organization typically 1-3 weeks, but this varies with the complexity of the role and team size. Our average placement time is 12 days from when you sign a contract with us.

We’re one of the top Philippines outsourcing solutions companies based in the USA, and we can find you a variety of different types of outsourced staff:

  • Self-managed: You tell us the requirements of a role, and we’ll find and place an amazing outsourced staff in your organization. You managed their performance and outputs, making sure they get done to your requirements.
  • Fully managed: You give us the deliverables for your role, and we’ll make sure they get done as your outsourcing staffing partner.
  • Outsourced Recruitment: We’ll find your talents for a fixed price, and you pay once they become a part of your team.

Find out why Global Hola is one of the best remote staffing services for the Philippines. Book your free discovery call today.

To get started, book a free discovery call for us to learn more about your business and the tasks and responsibilities you’re looking to outsource.

Build your team with us.

Get started with a free discovery call to see how staff outsourcing solutions with Global Hola can help you grow your business and recharge your teams.