Order Processing & Billing: Is Outsourcing the Smarter Move for Scale and Efficiency?
Thirty-nine percent of invoices contain errors. That figure, from the Institute of Finance and Management, should make any operations manager pause. Not because billing mistakes are surprising—every founder knows they happen—but because of what those errors actually cost: an average of $15 per manual invoice just to process, before rework, refunds, or customer churn enter the […]